Retail Store Accidents

Retail Store Accidents

Negligent Security Shopping Center Accidents

Helping Clients Nationwide


Over $1 Billion Won for Our Clients

Decades of Experience Winning

When you are out shopping, you have the right to assume that adequate security measures will protect you from harm. The law requires property owners to take reasonable actions to keep property visitors safe. If someone is involved in a retail store accident or sustains an injury at a shopping center due to negligent security, the building owner may be liable for damages. Retail store accidents are generally covered under negligent security and premises liability law.

What is Negligent Security?

Property owners in Arizona have a duty to protect visitors and guests from unsafe conditions. This includes crime that is predictable and preventable. Thus, negligent security is one category of premises liability law under which victims are entitled to recover compensation if they have been harmed as a result of inadequate security measures. 

In order for a store or shopping center to be safe for patrons, owners need to have certain measures in place to protect them. Shopping center managers and owners are not responsible for all crimes that occur on their property – only crimes that result from a lack of reasonable steps taken to prevent crime.

“Reasonable steps” to prevent crime depends on various factors, including:

  • Whether the crime could have been foreseen
  • The type of property
  • The property owner’s business hours
  • How much crime is in the area
  • What actions could have been taken to prevent it

Were you harmed at a retail store or shopping center due to negligent security? The compassionate legal team at Phillips Law Group is here to help. We can review your case and let you know whether you have a valid claim for compensation.

At Phillips Law Group, we tailor each case to meet our client’s needs. Schedule your free case review with a member of our legal team today. Call us today at (602) 222-2222 or complete the online contact form to get in touch.

+ When Do I Need an Attorney?

If you’ve been injured in an accident, it’s time to call an attorney. Studies show that the average insurance award with an attorney is 3 times higher than without. Call (602) 258-8888 to tell us your story and get a free case review.

+ Should I Accept an Insurance Offer?

Insurance adjusters work for insurance companies, and their priority is to make sure they pay as little as possible for the insurance claim.

Talk to a lawyer before accepting an insurance offer to make sure you are getting a fair settlement.

+ How Much Does It Cost To Hire an Attorney?

There’s no fee to start your case. At Phillips Law Group we work on a contingency basis. That means you don’t pay us anything unless we ultimately win your case!

We’re Here to Listen

Fill out the form and we’ll contact you to go over what happened and evaluate your case for free.


    By submitting your contact information, you agree that we may contact you by telephone (including text) and email in accordance with our Terms and Privacy Policy

    Your message has been sent

    Thank you for your message, we will get back to you soon.


    • I didn’t know anything about the area, and Phillips Law Group just took care of everything. They helped made sure I knew where I was going, made sure I didn’t have to worry. They literally just took care of me.

    No Fee Until We Win For You


    Case Evaluation


    We get to work,
    you get updates


    Collect Compensation

    More Information On Retail Store Accidents

    Examples of Negligent Security Practices in Shopping Centers

    The following are examples of inadequate security measures in stores, malls, and shopping centers:

    • Lack of security personnel: Shopping centers should be adequately staffed with security personnel. These security guards are responsible for monitoring the premises and keeping visitors safe.
    • Defective lock systems: You may have been assaulted by an intruder who entered the premises unlawfully due to broken locks, doors, or windows. If property owners fail to inspect, maintain, and repair their lock systems, they could be held liable for damages.
    • Insufficient lighting: Hallways, parking lots, stairwells, and other areas of the shopping center should be sufficiently lit. A property manager or owner who fails to replace broken lights or provide adequate lighting could be liable if someone is assaulted on the property.
    • Faulty alarm systems and security cameras: Shopping centers have alarm systems and security cameras in place to deter perpetrators from harming others. If it is obvious that these systems are not functioning properly, this could encourage nefarious behavior.
    • Failure to address prior criminal behavior or activity: A shopping center may have a history of assaults or other dangerous activities. Failure to address these conditions and make the property safe could result in the property owner or manager being found negligent if someone is harmed in a retail store accident.

    Have a question about a potential case?

    Determining Whether You Have a Valid Retail Store Accident Case

    Each case involving retail store accidents is different. Just because you were harmed does not automatically mean that you will be able to hold the property owner responsible for your injuries.

    Before recovering compensation for damages, your lawyer will need to help you establish the following:

    • The shopping center owner owed you a duty of care (provided you were not trespassing)
    • You were the victim of harm that was reasonably foreseeable
    • The shopping center did not have adequate security measures in place to protect you

    The best way to determine whether or not you have a valid case is to speak to a negligent security lawyer. At Phillips Law Group, we will review your case for free, with no obligation to secure our services after the consultation.

    Have a question about a potential case?

    How a Negligent Security Lawyer Can Help After Your Accident

    When it comes to proving negligent security claims or retail store accidents, some investigation into the circumstances may be necessary. It is not easy to get property owners to take responsibility for accidents that result due to inadequate security. Even though store, mall, or shopping center owners are usually insured, they will typically avoid accepting fault.

    Your best option for recovering compensation is to have a skilled premises liability lawyer on your side. After taking on your case, our legal team will immediately get to work on building a solid personal injury case on your behalf.

    Steps your negligent security lawyers take may include:

    • Investigating your case: Our legal team will examine crime statistics and reports of violence in the area. We will also determine what types of security were installed, as well as what level of security systems should have been installed based on the level of crime in the area.
    • Searching for evidence: Your lawyer will also gather evidence to prove liability. This may include searching for evidence of inadequate locks or lighting, defective alarm systems, or improper security protocols.
    • Defending your legal rights: Unfortunately, in an effort to avoid liability, insurance companies may try to blame the victim. Your lawyer will defend your legal rights against these false accusations.
    • Filing a claim: Your attorney will identify all parties who are liable for your assault or attack and file a claim or lawsuit against them. Your legal representative will ensure all paperwork is filed correctly and within the allowed statute of limitations.
    • Negotiating a settlement: Shopping center owners have powerful law firms and insurance companies backing them. Our lawyers are not afraid to go up against these large entities, and we will not back down until our client receives the justice they deserve.

    Have a question about a potential case?

    What Is Your Claim Worth?

    The aftermath of a serious injury suffered in retail store accidents can be overwhelming. Nevertheless, the compensation you recover by filing a personal injury claim can make a difference in your recovery.

    You may be wondering, “How much is my negligent security claim worth?” You can get an estimate by speaking to an experienced premises liability lawyer at Phillips Law Group.

    The following factors may have an impact on the value of your case:

    • The severity of the injuries you have sustained in the incident
    • The emotional pain and trauma suffered as a result of the assault
    • The amount of ongoing medical treatment or rehabilitation you will need
    • The effect your injuries have had on your work, education, and home life

    Have a question about a potential case?

    Compensation Following a Negligent Security Shopping Center Accident

    An injury, assault, or attack in a retail store, mall, or shopping center can leave you suffering physical, emotional, and mental harm. All parties that caused or contributed to your injuries should be held accountable for their actions.

    As your personal injury lawyers, we will demand that you are compensated for all of your present and future damages, including:

    • Medical bills
    • Lost wages
    • Rehabilitation
    • Therapy
    • Loss of future earning potential
    • Pain and suffering
    • Loss of enjoyment
    • …and more

    At Phillips Law Group, we have a team of experts to consult with as we build your case. Medical doctors, law enforcement professionals, security experts, and vocational authorities can provide valuable insight into the extent of the trauma you have endured.

    With the help of these experts, we will have a better idea of how we can help you and how much compensation we should demand on your behalf.

    Have a question about a potential case?

    Can You File a Lawsuit Against a Person Who Attacked You?

    Yes, you can file a lawsuit against a person who attacked you in a retail store or shopping center, whether or not that person was formally charged with a crime. In Arizona, you are allowed to pursue compensation from anyone who contributed to your injuries. This means that, in addition to suing the shopping center owner for negligent security, you can also file a lawsuit directly against an attacker.

    What if the person who attacked you does not have a lot of money or assets? Regardless of how much the court awards you, it is not worth much if you are not able to collect. A personal injury lawyer will review the circumstances of your case before filing a lawsuit, and he or she can help you determine whether it would be worthwhile to sue the person who attacked you.

    Have a question about a potential case?

    Contact Us to Schedule a Free Case Evaluation

    No one has the right to make you feel in fear for your life. If you were harmed in an accident at a retail store, mall, or shopping center due to a property owner’s failure to act, you do not have to navigate the justice system by yourself.

    Our experienced and compassionate premises liability lawyers at Phillips Law Group will be by your side through every step of the legal process.

    We know what is needed to build a solid case for our clients. To learn more about your legal rights and options, contact our law firm today. Phillips Law Group takes personal injury cases on contingency. This means you will pay no upfront costs or fees for our services.

    With 30 years of experience and $1 billion recovered for our clients, we know how to successfully handle your claim. Schedule a free case review to learn more about your legal rights and options.

    Have a question about a potential case?

    Connect With Us
    (800) 706-3000

    No matter where you are in the US,
    we’re here to help.

    (800) 706-3000


    3101 North Central Ave #1500
    Phoenix, AZ 85012

    (602) 258-8888 Map


    12725 West Indian School Road
    Suite E 101
    Avondale, AZ 85392

    (602) 780-3458 Map


    1134 South Stapley Drive,
    Suite D-109
    Mesa, AZ 85204

    (602) 412-3592 Map


    2 East Congress Street
    Suite 900
    Tucson, AZ 85701

    (520) 500-5000 Map

    San Diego

    402 W. Broadway
    Suite 400
    San Diego, CA 92101


    Los Angeles

    700 South Flower Street
    Suite 1000
    Los Angeles, CA 90017


    Salt Lake City

    4001 South 700 East
    Salt Lake City, UT 84107

    (801) 583-8888 Map


    2033 E Warner Rd.
    Unit 105
    Tempe, AZ 85284